Privacy Policy

Last Updated: 27th Feb 2025

Welcome to CV Source. We are committed to protecting your personal data and ensuring your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website cvsource.ie and use our services.

  1. Who We Are

CV Source provides professional CV writing services to candidates in Ireland. We act as the data controller for your personal data under the General Data Protection Regulation (GDPR).

  1. What Information We Collect

We collect and process the following personal data:

  • Personal Identification Information: Name, email address, phone number.
  • Employment Information: CV details, job history, education, skills, and any other information provided for CV writing.
  • Transaction Information: Billing details, payment information (processed securely via third-party payment processors).
  • Communications: Emails, messages, and feedback shared with us.
  • Technical Data: IP address, browser type, cookies, and website usage data.
  1. How We Use Your Information

We use your data for the following purposes:

  • To provide CV writing services and process your order.
  • To communicate with you regarding your order, queries, or customer support requests.
  • To improve our website and services based on customer feedback and analytics.
  • To comply with legal obligations and protect our business from fraud.
  1. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contractual Obligation: Processing is necessary to fulfill your order and deliver our services.
  • Legitimate Interest: To improve our services and ensure security.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Consent: When required, we seek your consent (e.g., marketing communications).
  1. How We Share Your Data

We do not sell or share your personal data with third parties except:

  • Service Providers: We use third-party payment processors and IT service providers who assist in delivering our services.
  • Legal Compliance: If required by law or to protect our legal rights.

All third-party service providers are GDPR-compliant and process your data only as instructed by us.

  1. Data Retention

We retain your personal data only for as long as necessary:

  • CVs and related documents: Stored for a maximum of 12 months unless you request deletion.
  • Transaction records: Retained for 7 years as required by Irish tax laws.
  • Communications: Retained for 6 months after query resolution.

You may request the deletion of your data at any time (see Section 8).

  1. Your Rights Under GDPR

Under GDPR, you have the following rights:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data under certain conditions.
  • Right to Restriction: Request that we limit processing of your data.
  • Right to Data Portability: Request to transfer your data to another service provider.
  • Right to Object: Object to the processing of your personal data for specific purposes.
  • Right to Withdraw Consent: If processing is based on consent, you may withdraw it at any time.

To exercise these rights, contact us at recruiter@cvsource.ie.

  1. How We Protect Your Data

We implement security measures to protect your data from unauthorized access, loss, or misuse, including:

  • Secure server infrastructure.
  • SSL encryption for data transmission.
  • Restricted access to personal data.

Despite our efforts, no online service is completely secure. Please take precautions when sharing personal data online.

  1. Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

For more details, see our Cookie Policy.

  1. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website with the last updated date.

  1. Contact Us

For any questions regarding this Privacy Policy or to exercise your rights, contact us at:

CV Source
Email: recruiter@cvsource.ie
Website: cvsource.ie

If you believe we have not addressed your concern properly, you have the right to file a complaint with the Irish Data Protection Commission at www.dataprotection.ie.

This Privacy Policy ensures compliance with GDPR and reflects our commitment to protecting your personal data.